Cotton Cloth Polishing Buffs
Q1. Can I have a sample order first?
A: Yes, we welcome sample orders to test and check quality. Mixed samples are acceptable.
Q2. What is the lead time?
A: Samples take 3-5 days, while mass production usually takes 1-2 weeks depending on the order quantity.
Q3. Do you have any MOQ for orders?
A: We have a low MOQ, which varies by product.
Q4. How do you ship the goods, and how long does it take to arrive?
A: We typically ship via DHL, UPS, or FedEx, which usually takes 3-7 days. Air and sea shipping are also options.
Q5. How do I proceed with an order?
A: First, let us know your requirements or application.Second, we will quote based on your requirements or our suggestions.Third, once the customer confirms the samples, they place a deposit for the formal order.Fourth, we arrange production.
Q6. Is it possible to print my logo on the product?
A: Yes. Please inform us formally before production and confirm the design based on our layout.
Q7: How do you handle faulty products?
A: First, our products are produced under a strict quality control system, with a defect rate of less than 0.2%.
